---
title: "5 Star Review By didierv"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14599-the-hot-water-service-died-the-day-before-christmas-the-system-was-promptly-replaced.html"
date: "2026-08-24T20:59:57+00:00"
language: "en-GB"
---

5 Star Review By didierv

The hot water service died the day before Christmas, the system was promptly replaced by Courtny of Fawcett Plumbing before midday in the blistering heat. Three weeks later, Paul of Fawcett Plumbing began excavations down the side of the house, redesigning and replacing the waste water piping which had been damaged by conifer roots, and an immaculate clean-up after the job was complete, all by mid-afternoon. Paul was very helpful with the explanation of all aspects of the jobs that he carried out. We grabbed a handful of fridge magnets advertising Fawcett Plumbing to hand out, we're very happy with their knowledge, efficiency, friendly manner. A very professional outfit and we're more than happy to spread the word :-)

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{
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    "description": "The hot water service died the day before Christmas, the system was promptly replaced by Courtny of Fawcett Plumbing before midday in the blistering heat. Three weeks later, Paul of Fawcett Plumbing began excavations down the side of the house, redesigning and replacing the waste water piping which had been damaged by conifer roots, and an immaculate clean-up after the job was complete, all by mid-afternoon. Paul was very helpful with the explanation of all aspects of the jobs that he carried out. We grabbed a handful of fridge magnets advertising Fawcett Plumbing to hand out, we're very happy with their knowledge, efficiency, friendly manner. A very professional outfit and we're more than happy to spread the word :-)",
    "url": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14599-the-hot-water-service-died-the-day-before-christmas-the-system-was-promptly-replaced.html",
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