---
title: "5 Star Review By johnf640"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14590-i-phoned-early-on-a-sunday-morningthe-operator-said-he-would-have-a-plumber.html"
date: "2026-08-26T04:17:46+00:00"
language: "en-GB"
---

5 Star Review By johnf640

I phoned early on a sunday morning,the operator said he would have a plumber call me when he is leaving to go to our home. Within about 15 or 20 minutes Paul rang to advise he was about 10 minutes away. Paul very quickly assessed the problem, told me how he was to tackle the problem, and got to it. All through the visit he was explaining what he was doing. It turned out someone had painted the junction of two pipes at ground level and then used the glue...when it should have been glue first then paint. Paul was very competent and he was on his way after only 45 minutes. The cost was in line with any service call on a sunday morning and we were releived to see the problem fixed. We would strongly recoment the service we recieved and especially Paul.

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{
    "@context": "https://schema.org",
    "@type": "Review",
    "description": "I phoned early on a sunday morning,the operator said he would have a plumber call me when he is leaving to go to our home. Within about 15 or 20 minutes Paul rang to advise he was about 10 minutes away. Paul very quickly assessed the problem, told me how he was to tackle the problem, and got to it. All through the visit he was explaining what he was doing. It turned out someone had painted the junction of two pipes at ground level and then used the glue...when it should have been glue first then paint. Paul was very competent and he was on his way after only 45 minutes. The cost was in line with any service call on a sunday morning and we were releived to see the problem fixed. We would strongly recoment the service we recieved and especially Paul.",
    "url": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14590-i-phoned-early-on-a-sunday-morningthe-operator-said-he-would-have-a-plumber.html",
    "datePublished": "2017-10-23T10:30:00+10:30",
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        "ratingValue": "5",
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