---
title: "5 Star Review By SouthernK"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14304-had-mark-out-today-to-fix-a-drain-blocked-with-tree-roots-he-turned.html"
date: "2026-08-24T20:54:37+00:00"
language: "en-GB"
---

5 Star Review By SouthernK

Had Mark out today to fix a drain blocked with tree roots. He turned up on time, fixed the problem, showed me exactly where the roots had entered the drain with a camera and gave me a detailed written quote on replacing the section of damaged pipe to stop the roots from entering the drain again in the future. All this done in just under an hour for $175. Absolute bargain! Mark was extremely professional and courteous. As was Sue on the phone when I arranged the call out. Great customer service all round! Highly recommend them.

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```json
{
    "@context": "https://schema.org",
    "@type": "Review",
    "description": "Had Mark out today to fix a drain blocked with tree roots. He turned up on time, fixed the problem, showed me exactly where the roots had entered the drain with a camera and gave me a detailed written quote on replacing the section of damaged pipe to stop the roots from entering the drain again in the future. All this done in just under an hour for $175. Absolute bargain! Mark was extremely professional and courteous. As was Sue on the phone when I arranged the call out. Great customer service all round! Highly recommend them.",
    "url": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14304-had-mark-out-today-to-fix-a-drain-blocked-with-tree-roots-he-turned.html",
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