---
title: "5 Star Review By Vanessa Elksnis"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14246-excellent-customer-service-from-the-moment-i-picked-up-the-phone-very-friendly-and.html"
date: "2026-08-26T04:11:21+00:00"
language: "en-GB"
---

5 Star Review By Vanessa Elksnis

Excellent customer service from the moment I picked up the phone, very friendly and clearly explained everything to me. I needed a plumber ASAP as I had an open house that same day and an urgent plumbing issue. Courtney arrived very promptly and fixed the plumbing issue in no time at all, he was very efficient and provided outstanding customer service. I would highly recommend these guys to anyone needing a plumber. Great work guys- thanks !

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    "description": "Excellent customer service from the moment I picked up the phone, very friendly and clearly explained everything to me. I needed a plumber ASAP as I had an open house that same day and an urgent plumbing issue. Courtney arrived very promptly and fixed the plumbing issue in no time at all, he was very efficient and provided outstanding customer service. I would highly recommend these guys to anyone needing a plumber. Great work guys- thanks !",
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