---
title: "5 Star Review By Gemma Brunckhorst"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14159-plumber-ben-attended-my-property-within-the-hour-to-fix-the-problem-was-polite.html"
date: "2026-08-24T21:00:00+00:00"
language: "en-GB"
---

5 Star Review By Gemma Brunckhorst

Plumber Ben attended my property within the hour to fix the problem. Was polite and friendly and explained the likely problem and likely cost before starting work. Very thorough and great eye for detail. Explained the problem and what had been done to correct the issue for now. Investigated other options for fix/replacement of the pump that was leaking for future needs. Great experience all round. They cleaned up after themselves and even went through the house (I only moved in last month) for a quick check that everything was up to scratch. Would highly recommend.

- [ Prev](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14160:i-am-a-return-customer-who-was-very-happy-with-every-aspect-of-my&catid=25)
- [Next ](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14158:they-fixed-my-broken-gas-wall-heater--helped-me-with-an-ant-problem&catid=25)

 [ Back to All Reviews ](https://gepps-cross.fawcettplumbers.com.au/index.php?Itemid=793)

 ### Schedule Online

  Your name \*

  Your Phone Number

  Your Email Address \*

  Service Required \*

## Schema

```json
{
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "itemListElement": [
        {
            "@type": "ListItem",
            "position": 1,
            "name": "Home",
            "item": "https://gepps-cross.fawcettplumbers.com.au"
        },
        {
            "@type": "ListItem",
            "position": 2,
            "name": "Why Us",
            "item": "https://gepps-cross.fawcettplumbers.com.au/guarantee.html"
        },
        {
            "@type": "ListItem",
            "position": 3,
            "name": "Testimonials",
            "item": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews.html"
        },
        {
            "@type": "ListItem",
            "position": 4,
            "name": "5 Star Review By Gemma Brunckhorst",
            "item": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14159-plumber-ben-attended-my-property-within-the-hour-to-fix-the-problem-was-polite.html"
        }
    ]
}
```

```json
{
    "@context": "https://schema.org",
    "@type": "Review",
    "description": "Plumber Ben attended my property within the hour to fix the problem. Was polite and friendly and explained the likely problem and likely cost before starting work. Very thorough and great eye for detail. Explained the problem and what had been done to correct the issue for now. Investigated other options for fix/replacement of the pump that was leaking for future needs. Great experience all round. They cleaned up after themselves and even went through the house (I only moved in last month) for a quick check that everything was up to scratch. Would highly recommend.",
    "url": "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews/14159-plumber-ben-attended-my-property-within-the-hour-to-fix-the-problem-was-polite.html",
    "datePublished": "2016-06-11T09:30:00+09:30",
    "publisher": {
        "@type": "Organization",
        "name": "Fawcett Plumbing Gas and Electrical",
        "sameAs": "https://gepps-cross.fawcettplumbers.com.au"
    },
    "inLanguage": "en",
    "itemReviewed": {
        "@type": "LocalBusiness",
        "name": "Fawcett Plumbing Gas and Electrical",
        "image": "https://gepps-cross.fawcettplumbers.com.au/images/fawcett-plumbing/logo-v2.png",
        "sameAs": "https://fawcettplumbers.com.au/",
        "address": {
            "@type": "PostalAddress",
            "streetAddress": "354 King William Street",
            "addressCountry": "AU",
            "addressLocality": "Gepps Cross",
            "addressRegion": "SA",
            "postalCode": "5000"
        },
        "telephone": "1800329238"
    },
    "author": {
        "@type": "Person",
        "name": "Gemma Brunckhorst",
        "url": "https://maps.app.goo.gl/auNYF1if9PoxZAp67"
    },
    "reviewRating": {
        "@type": "Rating",
        "ratingValue": "5",
        "worstRating": 0,
        "bestRating": 5
    }
}
```