---
title: "Read Over 600 Of Our 5 Star Customer Reviews"
description: "At Fawcett Plumbing we believe that customer peace of mind is just as important as customer satisfaction."
url: "https://gepps-cross.fawcettplumbers.com.au/guarantee/fawcett-plumbing-reviews.html?start=244"
date: "2026-08-24T21:01:41+00:00"
language: "en-GB"
---

Read Over 600 Of Fawcett Plumbing's
5 Star Testimonials

Read from our delighted customers, and hopefully become our next one yourself today!

 [Matt Fitzgerald](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14035&catid=25)

I needed some plumbing and handyman problems fixed around the house. They were on time, polite, skilled and really easy to deal with. Great job, well done! Definitely use them again

 [Rita Potter](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14168&catid=25)

Everytime we've had work carried out by Fawcett, it has been professional and without any stress or worry. I would not hesitate in contacting them again or recommending them. Thanks Luke for a brilliant job replacing our 2 old toilets. You are a credit to the Fawcett Group.

 [Jeffrey Schutt](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14034&catid=25)

Great person very friendly great to deal with

 [Anonymous](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14474&catid=25)

Elliot did an excellent job for us today. We are very grateful. He sees the nature of the plumbing problem and deals with it and other plumbers wouldn't. A job well done. Best plumber we have had. Suzie

 [C R](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14033&catid=25)

We used the Fawcett Group for our recent bathroom and ensuite renovation. Elliot did an amazing job of installing our free standing bath as well as plumbing the vanity, concealed toilet cistern and all of the accessories. He was so friendly and knowledgeable and we had complete confidence in his skills as a highly experienced plumber. We have no hesitation in recommending Elliot and the Fawcett Group for general plumbing and bathroom renovations.

 [Abi Arimx](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14032&catid=25)

Dan was super professional and helpful. Would recommend Fawcett group

 [jacinta brown](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14031&catid=25)

Mark H was amazing! Very helpful, even tidied up before he left! Would highly recommend

 [Gail63](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14244&catid=25)

Excellent customer service from the Fawcett team especially Courtney who worked on the major part of the service he had great professional skills and did an outstanding job and the whole team from office to tradesmen where friendly and dealt with your needs straight away

 [Lisa Pugliese](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14125&catid=25)

Had blocked drains. Fawcett plumbing were efficient and professional. Thank you

 [alastairh](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14475&catid=25)

Rang and spoke to Mark about our sewer drains backing up. Gave us some great advice and service on what steps to take first to recognise the likely problem as a street blockage which would save us time and money in getting the correct service agents on site to rectify the issue.

 [Pauline Woodstock](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14124&catid=25)

Very pleased with this company. All options explained. Then straight into fixing the problem. Will be using again.

 [johnnyv771](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14476&catid=25)

Excellent Service. Leaking Gas solved quickly. No way we could know there was a gas leak. But Mark from Fawcett Group with his sophisticated machines where able to identify and detected the gas leak. Thank you and highly recommended.

 [Denny Hodgson](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14123&catid=25)

Five Star treatment, from the moment we rang the Fawcett Group and spoke to Nick who organised, Troy, an experienced plumber, was here ASAP and explained the best option for our hot water system in honest and simple terms and listening all the time for what our needs and requirements were. We had the unit installed early the next morning, we couldn't be happier with their price and service . Wow it's lovely to have a hot shower!

 [aliciab482](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14477&catid=25)

Excellent workmanship. On time. Very polite, both in the office and the tradesman that attended my house. Very quick and efficient and reasonably priced. Would highly recommend.

 [johnnyv771](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14478&catid=25)

This is our third time we use The Fawcett Group. Excellent service, Luke done a great work and very satisfied of the outcome.

 [lukeb472](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14479&catid=25)

Professional and always go the extra mile for the customer. One of the few companies that turn up when they say they would. If you haven't used them yet don't call anybody else.

 [Dong-Pong](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14480&catid=25)

Very happy with lisa in office she very smart to talk to and get man to do job. come to house straight away and good price. will get back again. Top notch job mate.

 [suea374](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14481&catid=25)

Honest reliable service, fair prices. Will definitely recommend to all our family and friends

 [Kat Elliott](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14122&catid=25)

On time, friendly, did the job well. Will call them again if needed :)

 [markf451](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14482&catid=25)

This is an absolute privilege to have a great team like the Fawcett Plumbing Group work on any project i give them .

 [johnnyr984](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14483&catid=25)

Your work well recognized. Luke from Fawcett Group was prompt, courteous and very efficient. As he was leaving, I said 'If I had an excellent service certificate to give, I'd give it to you.

 [joer691](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14484&catid=25)

The staff at Fawcett Group office are extremely helpful and friendly. I called and spoke to "Sue" from the service. She explained what's involved to get a fix quote. very positive, polite and helpful.

 [russellw785](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14485&catid=25)

Excellent service. Tradie was professional and courteous. Did not push any other product like I've had in the past with another company. Recommend this company. Good price.

 [johnnyr984](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14486&catid=25)

I had a water pump issue and I checked online plumbers and plumbing company. I picked Fawcett Group randomly (glad I did). Turns out not the cheapest but fair in price and for sure the best in what they do. Fixed my pump while other quote received to replace! But Courtney from Fawcett Group stepped out of the box and used some of his skills to fix the pump and connected back to my water tank.

 [elliotr](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14487&catid=25)

Great business from the office staff to the guys on the road. Able to handle any problems you may have. Highly recommended.

 [suea374](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14488&catid=25)

Prompt, reliable and courteous service. Would definitely recommend this company

 [Anonymous](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14489&catid=25)

Great company. Always on time. Calls on there way. Why would you use anybody else. Plumbing, electrical and home renovations. One stop shop. Best team in Gepps Cross

 [johnnyr144](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14490&catid=25)

Jamie from Fawcett Group was on time, he was very pleasant and efficient it was an easy job and he treated it accordingly. In addition, he explains what's the best and safest way to secure our power points from children reach. The price was really good for a late Friday call. I would use your service again #FawcettGroup. Thank you

 [johnnyr144](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14491&catid=25)

Courtney from Fawcett Group was on time, he was very pleasant and efficient it was an easy job and he treated it accordingly. The price was really good for a late Friday call. I would use your service again #FawcettGroup Thank you

 [Anonymous](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14492&catid=25)

Reliable, professional, value for money, overall fantastic experience. Whenever I need work done at my property I call The Fawcett Group.

 [stephend255](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14493&catid=25)

The staff at The Fawcett Group are always very helpful and understanding.

 [ayshs](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14494&catid=25)

Yes. Great workman ship honest and reliable

 [LieutenantMay](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14495&catid=25)

From my call being answered to the job being completed I can honestly say I had a pleasurable experience. The electrician who attended got the job done exactly how I wanted it, was well priced and had the most gorgeous smile.. Will be calling on him to attend to all my needs in future.

 [Tania Gilholme](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14121&catid=25)

Fast, friendly and efficient. Will definitely use again and highly recommend. Tania - Willan House Dermatology.

 [suec252](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14496&catid=25)

They all got the work done very happy

 [Sarah Thaker](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14120&catid=25)

Great, friendly and easy service at a good price

 [stephend255](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14497&catid=25)

Mark and his team are easy to deal with and nothing is too hard to do. Always ready to help out

 [stephend255](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14498&catid=25)

No job to hard, easy to deal with, Andy is very knowledgeable. Thanks

 [stephend255](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14499&catid=25)

Arrived on time did a great job and a fair price

 [Davor Lovric](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14119&catid=25)

Excellent experience, from the call center to a gentleman who carried a full service on my leaking toilet. I believe I finally found a plumber who will certainly carry out other jobs in my house. Troy is a professional young man, yet still casual bloke who did a great job. A very good and onest rates. More than five stars. Thank you and all the best to everyone associated with this company.

 [Jaiden Tregloan](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14118&catid=25)

Absolutely loved the work of Troy and Tyrone, did some great work for us at a moments notice, not to mention it was Christmas Eve as well (what legends). Would definitely recommend and call again if anything happened in the future.

 [Celia Mills](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14117&catid=25)

Thank you Fawcett Plumbing, Gepps Cross. Courtney was the very professional tradesman who attended our home to fix a couple of plumbing problems. He was very prompt, courteous and fixed the problems with no fuss and no mess! We have used Fawcett Plumbing a number of times and find them honest and trustworthy. We would recommend them highly.

 [katew689](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14500&catid=25)

Wonderful service yet again from Fawcett Plumbing, thankyou Elliot. You do not expect courteous, patient and very efficient service last thing on a Friday night, but that is what we received, with absolutely no fuss and bother and at a very fair price.

 [Frank](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14115&catid=25)

I have used Fawcett for several years, and always found them to be fast and professional. Special mention to Rebecca, who guided me through the insurance process. She couldn't have been more affable and patient. Time for the customer is not an issue for her. Outstanding service.

 [Courtney Watt](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14114&catid=25)

Ben came out to install a new hot water system. Great job & a top bloke. Will definitely use these guy's again in the future.

 [Marilyn McDermott](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14113&catid=25)

Fast efficient service, great staff, would highly recommend to any one especially pensioners.

 [bobj95](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14501&catid=25)

Professional and prompt service , Elliot advised and performed work in good time with no inconvenience whatsoever. On completion explained future maintenance required. Most satisfied and highly recommended.

 [ashw961](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14502&catid=25)

Mike and the team did a great job! The quality of work was excellent and they were very professional.

 [Lynne Hill](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14112&catid=25)

Thank you for such an amazing 2 days of hard work, Troy and Jake, Courtney and Trinity! Our laundry pipe was so blocked that literally nothing could go through. Troy diagnosed and advised, Courtney and Trinity fixed. It might seem little, but just being able to do my laundry without a flood is bliss. Would not go to any other plumbers. Professional, personable, thorough. Excellent.

 [Sheng Wang](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14110&catid=25)

Ben is a wonderful plumber! Fantastic job! Trusting the 88 great reviews in google has landed me the amazing Fawcett Group, wouldn't have a second thought to be the 89th myself and help great SA businesses stay competitive!

 [Ricky & Adele Bekiri](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14109&catid=25)

Very professional and very friendly. Went out of their way to go that extra mile. Highly recommend and will definitely use again! Big thank you to Ben and Trinity.

 [Abhishek Malhotra](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14245&catid=25)

Excellent service used them 3 times never get disappointed

 [stephend255](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14503&catid=25)

Have used Fawcett Group several times now because of their professional, efficient and prompt service. Their prices are very reasonable and they are always friendly and helpful.

 [abhishekm658](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14504&catid=25)

Excellent services used them 3 times never got disappointed

 [Zac Stone](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14108&catid=25)

I loved there work

 [Chris Hare](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14107&catid=25)

I have used The Fawcett Group for my investment properties and home for over 20 years, as first call for any emergencies. They attend and repair immediately if it's urgent. If not urgent, I receive an assessment and a quote as soon as possible. Only fully qualified tradesmen are employed and a consistently high standard is expected from them. All work is gauranteed and admin know all the tricks insurance companies try to pull. Saved me heaps of time and money using one company for anything from a dripping tap to a ceiling fan. 24/7. Highly recommended.

 [Thomas Berekally](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14106&catid=25)

Old Hot water system sprung a leak on weekend. Fawcett plumber came around within hours, installed new unit. Also required some electrical updating of power board. Plumber and electrician did excellent work. The tradies were courteous, friendly and answered all questions relating to the work provided.

 [Craig Solomon](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14105&catid=25)

Called this morning about a blocked pipe in the bathroom and Ian was at my place by 12pm. Worked his magic and sorted our issue perfectly. Very informative and professional. Highly recommend Ian and the Fawcett Group.

 [Ken Halliday](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14147&catid=25)

I discovered a water leak along the back wall of my house.I rang Fawcett Plumbing who were very helpful and courteous on the phone. I received a phone call from the plumber (Courtney Fawcett) and he attended a short time after. The job was bigger than we thought however the task was completed promptly ,thoroughly and in a professional manner.The standard of work was excellent and I will not hesitate to use there service again if needed. Thankyou Courtney & Fawcett Plumbing

 [Sally Mander](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14146&catid=25)

These guys will come out anytime, anywhere, and do a great job. Exactly who you need on speed dial for late night plumbing issues

 [Gary McVicar](https://gepps-cross.fawcettplumbers.com.au/index.php?option=com_content&view=article&id=14145&catid=25)

Ben came out on a Saturday night and busted his guts unblocking the drain for us. Super human effort mate! Awesome customer service and top notch job. Very pleased, 10/10 would recommend Ben and Fawcett Plumbing to friends and family.

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##  For first class, rapid response plumbing solutions and great customer service, [call 1800-329-238](tel:1800329238) and speak with the experts at Fawcett Plumbing today.

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